For residents

Ask the Hum.

Tell us what you need locally, and we’ll help you find the right people.

No places are live yet.

01What HereHum can do

Every business shows one of three ways we can help.

Some share their details, some take a note, and some chat right here. The badge says which.

Riverside Heating (sample)

Heating engineer · Surbiton

here-chat

You can chat with them here, in this conversation.

They’re fully on HereHum, so they reply here. Depending on the business, that might be information, taking a message or making a booking.

Parade Boilers (sample)

Heating engineer · Berrylands

here-note

HereHum can pass them a note from you, and they’ll get back to you.

They take notes through HereHum, but we can’t see their diary, so we can’t say whether they’re available.

02No smartphone needed

Call from any phone. Text from any phone.

HereHum works without a data connection, hands-free in the car, and on a phone that has no smarts. The number is the whole app.

03Languages

In your language

Talk or type in many languages. On the phone, HereHum speaks the caller’s language.

Supported languages: [TBC]

04Limits

Free, with more if you want it

HereHum is free to use, with a small number of calls and requests a day per person: enough for anyone using it honestly.

Daily limits: [TBC] calls and [TBC] requests

See HereHum Plus

05Common questions

Quick answers.

How does HereHum work?

You call, text or WhatsApp one local number, or talk or type on this site, and say what you need. HereHum finds the local options and tells you plainly what it can do with each one: give you their details, pass them a note, or chat with them for you.

Is it free to use?

Yes. There is a small daily limit per person so that it stays free for everyone. HereHum Plus adds more, for a monthly fee.

Do I need an app or data?

No. Any phone that can make a call or send a text is enough. The website and web chat are there if you prefer them.

Will HereHum tell me if a business is available?

Only when the business has connected in a way that lets HereHum know. Otherwise it says so, and gives you their details.

What is the note?

For a connected business, HereHum passes on what you need and your contact details, and the business gets back to you in its own time. HereHum never promises they will.

What happens to what I say?

It is used to help with your request, and to tell businesses how often people asked for them, in numbers, not names. Nothing is sold. See Safety and trust.

Is it safe for young people?

On text and chat, HereHum treats everyone as possibly under eighteen unless told otherwise, sends no outside links, and knows when to say “talk to someone”.

Which places does HereHum cover?

Surbiton, as a pilot. Other places are named only when they are real. See Where the Hum is.