You can chat with them here, in this conversation.
They’re fully on HereHum, so they reply here. Depending on the organisation, that might be information, taking a message or making a booking.
For residents
Ask the Hum.
Tell us what you need locally, and we’ll help you find the right people.
Text 07307 202548
01What’s on
Coming up locally.
02Local offers
From organisations on HereHum.
03What HereHum can do
Every listing shows one of three ways we can help.
Some share their details, some take a note, and some chat right here. The badge says which. Among good matches, the paid members of HereHum are listed first, because HereHum can act for you with them, and the page says so.
HereHum can pass them a note from you, and they’ll get back to you.
They take notes through HereHum, but we can’t see their diary, so we can’t say whether they’re available.
Here are their details to contact them yourself.
They haven’t joined HereHum, so we can’t contact them for you or say whether they’re available.
04No smartphone needed
Call from any phone. Text from any phone.
HereHum works without a data connection, hands-free in the car, and on a phone that has no smarts. The number is the whole app.
05Languages
In your language
HereHum speaks many languages. Just ask to change to another.
06Limits
Free, with more if you want it
HereHum is free to use, with a small number of calls and requests a day per person: enough for anyone using it honestly.
Daily limits: about six calls and forty messages a day per person.
07Common questions
Quick answers.
How does HereHum work?
You call, text or WhatsApp one local number, or talk or type on this site, and say what you need. HereHum finds the local options and tells you plainly what it can do with each one: give you their details, pass them a note, or chat with them for you.
Is it free to use?
Yes. There is a small daily limit per person so that it stays free for everyone. HereHum Plus adds more, for a monthly fee.
Do I need an app or data?
No. Any phone that can make a call or send a text is enough. The website and web chat are there if you prefer them.
Where do the events come from?
From organisations on HereHum that tell us what they are running, and from the places that publish what is on locally. We check each one before it shows. Ask the receptionist “what is on this weekend” and it reads out the next few.
What are the local offers?
Offers, notices and events that organisations on HereHum have asked us to show, checked by us first. A paid one is marked Promoted. They sit apart from the listings and never change how search results are ordered.
How are the results ordered?
HereHum first finds the listings that fit what you asked, understanding the need behind the words, and leaves out anything unrelated. Among good matches, the paid members of HereHum are listed first, because HereHum can act for you with them: pass a note, book, or put you through. A paid member is an organisation that pays HereHum a monthly fee. Within that group, the ones it can book with or put you through to are listed before the ones it can only pass a note to. Then everyone by how well they match and, if you have said where you are, how near they are. Nothing an organisation pays beyond its level moves it up, and a place in the order is not a recommendation.
Will HereHum tell me if somewhere is available?
Only when the organisation has connected in a way that lets HereHum know. Otherwise it says so, and gives you their details.
What is the note?
For a connected organisation, HereHum passes on what you need and your contact details, and they get back to you in their own time. HereHum never promises they will.
What happens to what I say?
It is used to help with your request, and to tell organisations how often people asked for them, in numbers, not names. Nothing is sold. See Safety and trust.
Is it safe for young people?
On text and chat, HereHum treats everyone as possibly under eighteen unless told otherwise, sends no outside links, and knows when to say “talk to someone”.
Which places does HereHum cover?
Surbiton, as a pilot. Other places are named only when they are real. See Where the Hum is.