Giving my town a voice

I’m Jason Edge, founder of HereHum, and I’ve lived in Surbiton for around thirty years.

HereHum grew out of something I was already building called Every Call Handled.

Every Call Handled gives a business a voice. It allows someone to call, message or chat with a business at any time, have a natural conversation, get answers, make a booking or leave behind exactly what the business needs to act on.

As that platform developed, something clicked.

If technology could do this for one business, why stop there?

What if you could give the same kind of voice to an entire town? Instead of needing to know who to contact, where to search or which website to visit, you could simply say what you needed. The town could help you find what was available locally, and, increasingly, help you get it done.

That idea became HereHum.

I was amazed at how quickly the idea gelled from other things coming together at the right time: the platform and infrastructure behind Every Call Handled, rapid advances in AI, and a lot of experience building systems that need to be secure, reliable and capable of scaling.

That means HereHum isn’t starting from a blank page. It’s built on top of working technology already used to connect people and businesses through phone, messaging and the web.

And the two ideas go hand in hand.

Every Call Handled gives individual organisations a voice. HereHum brings those voices together to give a voice to a place.

We’re beginning here in Surbiton. The aim is deliberately local: understand a place properly, connect people with the businesses, services and organisations around them, and make those connections genuinely useful.

Today it starts with one town.

Where it goes from here is something I’m beginning to get excited about.

HereHum. You heard it here first.